ENGLISH TERMS & CONDITIONS BELLOW

​Antes que USMEX Express (LingoDocs LLC), realice un envio, se tienen que acceptar nuestros....
TÉRMINOS, CONDICIONES, SEGURO, Y INSTRUCCIONES DE EMPAQUE... 
Otros términos o condiciones aplican, los cuales suceden cambiar por regular, a causa de las leyes que cambian dentro Mexico y Estados Unidos.

Términos y Condiciones solo para envios a México, El Salvador, Guatemala y Honduras.

Rates, Insurance & Terms
The prices are the final cost. This price does not include the insurance cost, which is optional. The maximum total in dollars that can be declared as the value of the items that are in each box/shipment that you send cannot exceed the total of $1000.00. Certain Restrictions May Apply. If the customer does not obtain/pay for additional insurance and a total loss occurs, USMEX Express and its general company will not be responsible for the value or cost to replace the items that are shipped. USMEX Express will pay a full $100 dollars if there is a total loss.

Insurance 10% (Optional) -Mexico//Insurance 15% Guatemala, El Salvador, Honduras Restrictions That May Apply. If the customer does not obtain or pay for additional insurance, and a total loss occurs, USMEX Express and its general company will not be responsible for the value or cost to replace the items shipped. USMEX Express will pay a full $100 in total losses only, unless you purchase additional insurance. for Mexico Additional insurance can be purchased for 10% of the declared value (maximum $1,000 USD) with a 20% deductible. If optional insurance is paid, they must be new items, it will be verified that the clearance is the exact contents of your box. Covers total loss 80% of the declared value covered by invoices or receipts of the items, partial loss will be evaluated with the corresponding evidence. Additional 15% insurance for shipments to Guatemala, Honduras and EL Salvador. (maximum $1,000 USD) with a 20% deductible. Covers total loss 80% of the declared value covered by invoices or receipts of the items, partial losses will be evaluated with the corresponding evidence. The claim for any total loss must be documented in writing before us within 24 hours of delivery of the package. Claims are only accepted with proof, true receipts. We reserve the right to accept or reject proof of value documentation.

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PROHIBITED ITEMS AND INSTRUCTIONS FOR PREPARING AND SHIPPING A PACKAGE 
In accordance to the provisions of clause ten of the Service Contract, USMEX Express does not accept shipments that contain: 

-alcoholic beverages 
-Animal skins and leather. 
-Weapons of any kind. 
-Plants and animals (live or dead). 
-Liquids (perfumes if allowed 
-Solvents and corrosives. 
-Controlled and restricted circulation medications. 
-Pornographic material. 
-Glass, in any of its presentations. 
-Perishable and easily decomposed items. 
-Counterfeit merchandise  
-Laboratory samples (toxic, dangerous or special handling). 
-Jewelry, money and valuables. 
-Goods of foreign origin without import documents. 
-Narcotic drugs and psychotropic substances (chemical precursors and basic chemicals). 
-Explosives and compressed gases. 
-Flammable liquids or solids 
-Radioactive or magnetic objects. 
-Oxidizing materials. 
-Toxic items, irritating materials and infectious substances. 
 
In international shipments the following are also considered 

-Food  
-Vehicle Plates  
-Shipments with a value greater than $1,000 USA 
 
In general, all those items restricted by laws, authority provisions and/or the IATA (International Air Transport Association).

INSTRUCTIONS FOR PREPARE AND SEND A PACKAGE

1). Prepare a route sheet online or on paper. Fill out the guide online or print it and fill it out in person Once completed and signed, be sure to fax or email, (Fax: 888-810-8502, [email protected] or submit information online. You keep a copy for your records. Be sure to sign or click that you agree to the Shipping terms and conditions. 

2). Calculate the price per package. PAY WITH CREDIT CARD online, When you fill out the form or receive the written form, we will call you to charge your credit card over the phone.
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3). Minimum package weight is 1-10 pounds máximo 150 libras; para los envíos a México, For shipments to Guatemala, Honduras, El Salvador, they must be boxes of specific measurements. 

4). Package delivery to any part of Mexico is 10-15 business days. This does not count weekends or holidays. For some remote areas the delivery service is two or three times a week, so the delivery time could be a few days longer. Package delivery to Guatemala, El Salvador, is 30-35 business days, Includes pickup throughout the USA, This does not count weekends or holidays, for high risk areas they will be sent to closer agencies. 
Package delivery to Honduras is 35-40 business days, including pick up throughout the USA. This does not count weekends or holidays, for high risk areas they will be sent to closer agencies. 

5). The box must be strong, resistant, certified for shipping and well closed at the top and bottom. Please mark through, cover or remove old labels, addresses and any other previous shipping decals (barcodes, etc.). Please do not use boxes that have had foods such as eggs, meat products or plants in them.  
For shipments to Guatemala, EL Salvador and Honduras, they must be boxes of specific measurements, preferably new. 

6). Please do not tie boxes with rope or duct tape or paint tape. Use special tape or tapes for shipping packages 

7). Please make sure the box has enough packing material – packing peanuts so that it does not move during travel. We are not responsible for the condition of packages arriving if they have not been packaged correctly. Packages are not repackaged before entering Mexico so make sure the contents can travel without being damaged.
 
8). By completing the shipping guide by hand or online, We return by fax or email the corresponding labels to be attached to the outside of the box, which will be collected the next business day. 

9). Recommendation: You can write the address to Mexico on the outside of the package. 

10). You can combine anything in one package as long as it is well packaged. The flat rate includes all taxes and fees, whether for clothing or computers, regardless of the destination in Mexico or other countries or the size of the box. (Tools must be in a separate box) 

11). Everything is x-rayed at least once before reaching its final destination in Mexico or other countries. 

12). Eliminate all empty space inside packages and place heavier items on the bottom. Reposition the contents so that fragile items are cushioned by items such as clothing, etc. Try not to leave empty spaces inside the boxes.

CONDITIONS AND STIPULATIONS OF THE SHIPPING SERVICE LINGODOCS LLC (USMEX EXPRESS)

DEFINITIONS: In this document, the words we, our and us refer to our company LingoDocs LLC
(USMEX Express), our Independent Agencies or Distributors, our Parcel, Shipping, and Package
Transportation providers to Mexico, their or our employees. and its agents and representatives.

AGREEMENT ON CONDITIONS AND STIPULATIONS: By giving us your package for delivery, you are
accepting all the conditions and stipulations indicated here

RESPONSIBILITY FOR PACKAGING AND COMPLETING THE SHIPPING INVOICE, INVENTORY OR

PACKAGING GUIDE: As a signatory of the Shipping Invoice, Inventory, you will always be primarily
responsible for all delivery costs as well as any costs that we may incur either for returning your
shipment to you or for storing your package pending delivery.

LIMITATIONS ON OUR CIVIL LIABILITY AND OBLIGATIONS THAT WE DO NOT ASSUME: Our liability in
connection with your shipment is limited to the lesser of your actual damages and up to the amount
of $100.00 USD total loss. This DOES NOT INCLUDE the cost of shipping within US and Mexico. An
Optional Additional Insurance of 10% can be purchased for Shipments to Mexico, Additional 15%
insurance for shipments to Guatemala, Honduras and EL Salvador. Additional insurance 7% Shipping
within USA; A maximum amount to declare of $1,000 with a 20% deductible. If optional insurance is
paid, they must be new items, have invoices or receipts, In addition, it will be verified that the
declared content is the exact content of your box. If there is an incident, it covers total loss 80% of
the declared value covered by the invoices or receipts of the items. Partial loss will be evaluated with
the corresponding tests. By not contracting optional USMEX EXPRESS insurance, it covers $100.00
insurance in case of total loss. Freight or shipping costs are not refundable under any circumstances.

WE ARE NOT RESPONSIBLE:
-For acts or omissions on your part including but not limited to clumsy and insufficient packaging, securing, marking, or a situation where you give us an Insufficient or wrong address; or by acts or omissions of any other with an interest in the package
-If you or the recipient violate any of the terms of our agreement
-For loss or damage to shipments of prohibited items
-For loss or damage to shipments of items of extraordinary value; including, but not limited to, shipments containing works of art, jewelry, furs, precious metals or negotiable documents;
-For loss or damage to shipments containing glass
-For loss, damage, or delay caused by events over which we cannot control; including, but not limited to causes of force majeure, risks, accidents or aerial eventualities, weather conditions, acts of public enemies, war, strikes, civil commotions, or acts of public authorities with real or apparent authority.
-Address incorrectly provided
-Bad packaging of your package and without the necessary protection
-When the packages are directed to the agencies, they have 5 business days to be collected.
If they do not arrive within that time, the package will be returned and there will be an additional cost for resending.

EXCLUSIONS OF LIABILITY

The parties agree that the service provider: Will not be responsible for loss, damage, misdelivery or

non-delivery, or delayed delivery of SHIPMENT, caused by:
-Unforeseen events or case of force majeure or other cause beyond control
-By acts or provisions of any authority
-Incorrect or incomplete information about the address of the Recipient
-Electrical or magnetic damage, deletion or other damage to electronic images, photographs
or recordings of any kind
-The Consumer uses insufficient or inadequate packaging

TO FORM A CLAIM: Any damage claim must be documented in writing within the first 24 hours after
any total loss of your shipment or package. Proof of value must be provided for each item within 48
hours of the day such documentation was provided. Otherwise your claim will not be valid. We
reserve the right to accept or reject proof of value documentation if we detect fraud. All insurance
coverage applies only to total loss occurring inside and outside the US. The declared value does not
constitute liability insurance for the charge. nor do we provide it. In any case; We are not
responsible for any damage, whether direct, incidental, special, or consequential, that exceeds the
declared value of a shipment. whether LingoDocs LLC (USMEX Express), our Independent
Agencies/Distributors, our Parcel, Shipping, and Package Transportation providers to Mexico, their
or our employees and their agents and representatives have had knowledge - or not - that such
damage could occur, including but not limited to loss of income or profits.

Also, mention that if there is an incident due to partial loss, it is important to send all the
corresponding evidence. In addition, it is important to have reported a specific detail of the content
and comply with all the requirements requested by our company to make the process valid.
We send all requirements in writing to follow the corresponding process, they must be sent
complete, otherwise your claim will not be valid.
DELIVERY TO RESIDENTIAL LOCATIONS: Shipments sent to residential locations may be delivered
without first obtaining the recipient's signature.
RIGHT TO INSPECT: All packages and their contents may be inspected at any time and may be
rejected.

IMPORTANT: All packages will be put through an X-ray scanner to verify that the rules of not sending
prohibited items are met. When something improper and illegal is detected, the package will be
confiscated and there will be no refund for shipping costs or insurance payment. In addition, the
corresponding authorities will be notified.
RIGHT OF REJECTION: We reserve the right to refuse a shipment when such shipment is prohibited
by law or by any international treaty or if the shipment violates any of our conditions and
stipulations.